Microsoft Windows Users and iYogi Predict a Surge in Tech Support for Windows 7 Upgrades

New York, NY (PRWEB) September 16, 2009 -- iYogi, the on-demand tech services company with a unique global delivery model, announced today the results of a consumer poll regarding support concerns and predictions for the upcoming launch of the new Microsoft Windows 7 operating system. Based on responses from more than 1,000 Windows XP and Windows Vista users, 52 percent think that moving to a new operating system and moving their data is a hassle, suggesting some real frustrations on the near horizon. Nearly half (47 percent) think upgrading to Microsoft Windows 7 may require a call to technical support - potentially causing a huge backlog of support needs, as up to 40 million copies of Windows 7 are expected to be sold in 2009, according to IDC.

"We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface," said Vishal Dhar, President Marketing & Co-founder of iYogi. "We estimate twice as many support calls for current Windows XP users than Windows Vista users, since Microsoft Windows XP users will require a 'clean' install including migrating applications, settings and drivers--a potentially arduous, time-intensive task."

We predict that more than 40 percent of XP users will generate support calls and inquiries globally this year and even more in 2010 as mass adoption kicks in and people face the prospect of dealing with an entirely new interface

Additional survey findings reveal:

* 58 percent of users think they will or may upgrade to Windows 7, an encouraging number considering some of the backlash surrounding Vista

* Only 39 percent of users are aware that Windows 7 is launching soon, suggesting an increased flurry of help questions in the coming months as more people become aware of the upgrade options

iYogi has more has more than 90,000 annual subscribers and provides thousands of single incident sessions every day on a 24/7 basis. Its Global Delivery Platform delivers on the highest customer satisfaction benchmarks in the industry and gets smarter with every customer interaction, building a powerful knowledge base that provides unique customer insights on predictive needs to tech support.

ABOUT IYOGI
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi's unique model, including proprietary technology iMantra and highly qualified technicians, is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi -- with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services - offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to overcome the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit: www.iyogi.net.

How to Delete Temporary Internet Files

Some time you are facing problems with your Internet speed and getting slow speed due to unnecessary temporary file, to improve internet speed you have to delete temporary file and speed up internet speed

To delete Temp file Follow the instruction

1. Start the browser, select Tools > Internet Options.
2. Go to Advanced.
3. Go to the Security area and check the box to Empty Temporary Internet Files folder when browser is closed.
This tips work in Win 98,NT,windows xp, windows 2000 and windows server 2003

Increase Internet Connection Speed in Windows XP

This tip is describe for increase internet speed in Windows XP, but it should work for 56k modems too.

QoS Packet Scheduler is a method of network bandwidth management that can monitor the importance of data packets and depending upon the priority of the packet, give it higher or lower priority or bandwidth levels. It's not very useful unless you're using apps which are QoS-aware or running a server, so you can gain some network overhead back by turning it off.

Note: This following tip will not work on XP Home Edition.

1. Make sure you're logged on as actually "Administrator". Do not log on with any account that just has administrator privileges.
2. Start > Run > type gpedit.msc (not available in home version).
3. Expand the Local Computer Policy branch.
4. Expand the Administrative Templates branch.
5. Expand the Network branch.
6. Highlight the "QoS Packet Scheduler" in left window.
7. In right window double click the "limit reservable bandwidth" setting.
8. On setting tab check the ENABLED item.
9. Where it says "Bandwidth limit %" change it to read 0 (ZERO).
10. Close gpedit.msc.

Effect is immediate on some systems, some need to re-boot.